Please see below important information from the DfE regarding their coronavirus COVID-19 helpline:
The Department for Education coronavirus (COVID-19) helpline is available to answer questions about COVID-19 relating to education and children’s social care.
Staff, parents and young people can contact this helpline by calling 0800 046 8687.
From Monday 27 July, the helpline will be closed on weekends. We will continue to be available to answer your calls Monday to Friday from 8am to 6pm.